XOCOACH.AI

AI-Powered Coaching Drills

Privacy Policy

Last updated: December 2024

1. Introduction

XOAI LTD ("we", "our", "us") operates XOCOACH.AI. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

We collect the following information:

  • Account Information: When you sign in via Google, Microsoft, or Apple, we receive your name and email address from these providers.
  • Usage Data: We track the number of drills you generate to manage your subscription limits.
  • Saved Content: Any drills or session plans you choose to save are stored in your account.
  • Payment Information: Payment processing is handled by Stripe. We do not store your card details.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the XOCOACH.AI service
  • Track your usage against subscription limits
  • Save your drills and session plans
  • Process payments through Stripe
  • Send important service updates (rarely)
  • Improve our service based on usage patterns

4. AI-Generated Content

XOCOACH.AI uses Google Gemini AI to generate coaching drills and session plans. Your topic inputs are sent to Google's AI services to generate content. Google's AI services have their own privacy policies. We do not use your inputs to train AI models.

5. Data Storage & Security

Your data is stored securely using:

  • Firebase Authentication: For secure sign-in
  • Google Cloud Firestore: For storing your profile and saved drills
  • Stripe: For secure payment processing

All data is encrypted in transit (HTTPS) and at rest. Our infrastructure is hosted in the EU (London region).

6. Data Sharing

We do not sell your personal data. We share data only with:

  • Google Cloud: Infrastructure and AI services
  • Stripe: Payment processing
  • Authentication Providers: Google, Microsoft, Apple (for sign-in only)

7. Your Rights (GDPR)

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing

To exercise these rights, contact us at info@xocoach.ai

8. Data Retention

We retain your data for as long as your account is active. If you delete your account or request data deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.

9. Cookies

XOCOACH.AI uses essential cookies for authentication and session management. We do not use advertising or tracking cookies.

10. Children's Privacy

XOCOACH.AI is designed for coaches of all ages but is not intended for use by children under 13. We do not knowingly collect data from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

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